User Profiles

Review and update your profile details in the Access Control Admin portal.

Last updated: 2026-01-26 Where to find it: User Profiles (/user-profiles) Who can use it: Users with profile update access Prerequisites: Signed in to the portal Help link: /user-profiles

How to do it

Update your profile

1. Open User Profiles.
2. Update the fields you need.
3. Click Save Changes.

Update your profile photo

1. Click Change Avatar.
2. Select an image file.
3. Save your changes.

What you'll see (fields/columns)

Field	Type	Description	Validation/Notes
Given Name	Text	First name	Required
Family Name	Text	Last name	Required
Preferred Name	Text	Optional nickname	Optional
Email	Email	Primary contact email	Required
Phone Number	Phone	Primary contact number	Required
Birthday	Date	Date of birth	Optional
Gender	Select	Gender identity	Optional
Locale	Text	Language/region code	Optional

Screenshot / Callout

Use this page to keep your details accurate for notifications and account recovery.

Expected outcome

• Your profile changes are saved and visible after refresh.
• Your avatar updates immediately after upload.

Troubleshooting

• Save Changes is disabled: Your role does not allow profile updates. Contact your administrator.
• Email or phone won’t change: Your organization may lock these fields.
• Photo upload fails: Try a smaller file and a common format like JPG or PNG.

Related

• User Management — Manage users, invitations, and sessions
• FAQ — Common questions and troubleshooting